Our Vision Our vision is to be the most trusted cleaning service to our clients through quality service that is value priced. In doing so, we promise to - Conduct ourselves in a professional manner with integrity
- Deliver superior quality and customer service at all times
- To support our employees through continual training and support
- To foster an environment of trust and collaboration by encouraging our staff to be innovators in efficient cleaning techniques.
Our Mission
Our mission and commitment is to exceed the demand of our residential and commercial customers regardless of the need or budget. We strive to improve our services and continually look for ways to add new, much needed services to our current line offerings. Our customers are the backbone of our business. Our Staff Each home is unique and every customer has different expectations about what they want out of their cleaning service. With that philosophy in mind, our we afford the customer the ability to customize their cleaning package to suit their lifestyle and their needs. Our team members take the time to answer your questions and listen to your concerns about every aspect of your home. When you request an estimate, our cleaning experts will provide you with a price based on the items and areas that you wish to be cleaned, not what we say we will clean. Every FeatherDusters applicant goes through a rigorous background check and drug screening before being offered a position with our company. Our customers safety and satisfaction are paramount to our success and will always be in the forefront of our existence. Every FeatherDusters employee completes a training program to ensure properly training in the cleaning of your home, the use of our equipment and the proper handling of cleaning agents. If you ever have a concern or need to make any changes to your cleaning service or schedule, our friendly office staff are only a phone call or an email away.
Our Satisfaction Guarantee You want to know that your home or office will be cleaned just the way you want it. And we’ll guarantee it every time! If you are not 100% completely satisfied, simply contact our office within 24 hours identifying the issue and just let us know you would like us to re-clean what ever it is at no additional charge. At FeatherDusters, Inc., the job is only finished when you are completely satisfied.
Our Company FeatherDusters, Inc. is proud to be one of the largest locally owned service companies in the Northern Shenandoah Valley. We find that a personal touch in your home or office is very important. We understand that it is the little things that make a difference and we make sure they get done by taking the time to make notes on your home, room by room, to ensure we have all of the information that we need to make cleaning right for your home. We offer better than reasonable rates, a 100% satisfaction guarantee, and require no contracts to be signed. We are licensed, bonded, and insured.
Call us today at 540-465-4242 to schedule service or complete our free online estimate request. |